Contact Us

Need help with your order or have a question about Celand Jewelry? Our customer care team is here to help.

Whether you need support with shipping, returns, warranty, product materials, or jewelry care, please reach out using the form below.

We typically respond within 24–48 business hours.

Email:
celand2026@gmail.com

WhatsApp:

+852 8436 1525

Business Hours:
Monday – Friday, 9:00 AM – 6:00 PM

For order-related inquiries, please include your order number and the email address used at checkout.

Shipping:
Estimated delivery usually takes 7–12 business days after dispatch. Tracking details will be sent by email once your order ships.

Materials:
Our pieces are crafted with S925 sterling silver and brilliant moissanite stones. They are nickel-free and designed to be gentle on sensitive skin.

Returns:
Eligible items may be returned if they are unused, unworn, undamaged, and in their original packaging.

Warranty:
We offer a 1-year replacement warranty for approved manufacturing defects, including loose stones, faulty clasps, or chain defects under normal wear.